Richard’s travel industry management experience, combined with his Internet and mobile marketing experience, provides iVeew with a unique insight into new age travel technology and its opportunities, iVeew appreciates Richard's vision and as a thought leader in travel, he provides us with the ability to evaluate our global opportunities.
Richard’s business experiences includes a few companies you may recognize, TWA, Air France, Wizcom, Reed Elsivier Publishing and the Amadeus Global Distribution System. His experience with technology startups include Innovata, Air Charter LLC, Vizergy and more. As Director of eCommerce for Air France, Richard was founder of the Computer Airline Sales & Marketing Association (CASMA). The CASMA organization actively today enables the airlines to exchange ideas and discuss issue related to their CRS and GDS services.
Henry Harteveldt – arguably “the voice of the travel industry” – is one of the world’s most well-known, respected, and sought-after travel industry analysts and advisors.
Henry has been an travel industry analyst for more than 14 years, focusing extensively on the airline, lodging/hospitality and cruise sectors. He has published more than 125 reports on a variety of topics, including traveler behavior, loyalty marketing, eCommerce, mobile, product merchandising/retailing, and distribution.
Prior to starting Atmosphere Research, Henry spent nearly 12 years leading the global travel industry research and consulting practice at Forrester Research, Inc.. Before joining Forrester, Henry spent more than 15 years in marketing, planning, and distribution at companies such as Continental Airlines, Fairmont Hotels Management Company, and GetThere.
David Millili served as chief executive officer and board member of Pegasus Solutions, a global leader in providing technology and services to hotels and travel distributors. In this position, he was responsible for the company’s global operations, technology and shared services as well as the company’s reservation and distribution service lines. Millili assisted in the sale of all three business units over the past 3 years.
Prior to joining Pegasus Solutions, Millili founded and led Open Hospitality to become a recognized industry leader in providing hotel internet marketing services including design, website development and hosting, mobile platforms, online search and marketing. Open was sold to Pegasus in October 2011.
Millili has more than 20 years of experience in the hospitality industry. As a former hotel general manager, he has practical experience in all aspects of hotel operations and management. As the GM of two New York City Times Square hotels, his experiences range from managing pre-opening operations to spearheading multi million budgets. As co-founder of Timeless Hospitality, Millili was directly responsible for the successful launch of a startup company that generated profits within six months of launch. Timeless Hospitality provided hotels with internet reservations, marketing and management products and was one of the first e-commerce platforms developed for the exclusive purpose of generating web reservations for independent hotels.
Specialties: Hospitality, eMarketing, SEO/SEM, CRS, Social Media, Revenue Management
David Sparks is an innovative marketing leader with a strong operational background that helps businesses identify and capitalize on strategic growth opportunities. His senior level experience is in the areas of strategic planning, new product development and digital and traditional multi-channel marketing.
David also served as the Chief Marketing Officer of Internet start-up RedRoller.com. He developed strategy, positioning and marketing plans for this comparative overnight shipping site. Most recently David was the CMO at Advantage Rent a Car headquartered in Ft Lauderdale, FL.
As Budget Rent a Car’s Senior Vice President for Worldwide Marketing, Sales/Reservations, and credit card operations he led a team of over 1100 professionals. His leadership in marketing and corporate strategic planning helped the firm to set reservation records that significantly increased market share and revenue in North and South America, Europe and Asia.
As MCA’s Executive Vice President he helped plan and position the successful launch of Universal Studios Florida, the first major competitor to Disney World. He hired, trained and deployed Universal’s Sales and Marketing Departments.
An acknowledged expert in new product development, David has introduced dozens of new products in his career, including a number of firsts. For Cellular One, Verizon and PacBell, respectively, he helped introduce the first wireless phone, high speed Internet service and digital video entertainment service.
David has deep experience with all aspects of commercial web development, digital marketing, ecommerce and content development He helped launch start-ups such as networkprogrammers.com, digitaldoctor.com, websitepros.com and healthstring.com.
A double Northwestern University graduate, David earned his BA from the College of Arts and Sciences and his MBA from the Kellogg Graduate School of Management.
Catherine’s experience in the travel and hospitality industry spans more than two decades with a focus on travel technology. She has held key roles in marketing, sales, travel distribution, data acquisition and management. Having this broad spectrum of knowledge, she brings us the opportunity to understand market trends as well as embrace the coming changes to travel industry.
Tom Griffin, the President of iVeew,Inc. and a visionary who believes that advances in technology can lead to significant advances in business value and ROI. He leads the iVeew team and works with enterprise customers to help them craft the right communications for the right products into the hands of the right customers just when they need it.
Tom officially began development of iVeew in January 2011 with the rollout of an Enterprise platform for the travel and hospitality industry incorporating geo-fencing mobile applications and late last year after the announcement by Apple of iBeacons technology will occur July, 2014.Tom’s expertise in the online travel and hospitality industry often allows him to speak at major travel events and participate in panel discussions focusing on travel solutions at technology conferences around the world. He has sat on a number travel related advisory boards.
guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty.
guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity regardless of location.
Personalize guest relations with guestext and win more repeat business! 60% of hotel guests are likely to choose a smartphone enabled hotel! Mobile booking rates are up by 88% this year. The guestext loyalty program captures the guest data needed to engage effectively with guests after their departure. The benefit of using guestext is intermittent scheduling of rewards ("surprises") can be very effective in relating to guest.
guestext hotels can close more group sales by offering guestext in RFP responses! The hotel can create and manage multiple groups for their group organizers or they can authorize the organizer to manage guestext with their participants. guestext group messages can be sent to and received by all group attendees, whether they are staying at the host hotel or not.
guestext provides features to help improve guest relations, create a guest network of text users, generate repeat business, promote last minute specials, advertise local attractions/events, close more group sales and reduce operating cost
No App Required
Easily Manage Guest Communications
Reduce Costs to
to Guest Requests
Data & Analysis
Share Guestext with
Custom Pricing to
Meet Hotel's Needs